WITHDRAW POLICY
1. Application Store Withdrawals
Some online application stores provide the option to withdraw from any purchase made on such application store without giving any reason. Such refund policies may be published among the respective app store's terms of use. If you applied to an application store and received a refund for purchases made within our Games, BERSERK SKILLS CREATIVE WORK PVT LTD reserves the right to:
- Withdraw from your User account the virtual currency purchased for the refunded amount, or the items the virtual currency was spent on, or the purchased and refunded items;
- Suspend your User account/Game access/Game functionality in case such refunds happen regularly and/or for fraudulent purposes, and/or if the virtual currency balance becomes negative.
2. Right to Withdraw from Purchases
You have the right to withdraw from any purchase made from BERSERK SKILLS CREATIVE WORK PVT LTD within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day the purchase in question is made.
3. Procedure to Exercise Withdrawal
To meet the withdrawal deadline, you should contact BERSERK SKILLS CREATIVE WORK PVT LTD before the withdrawal period has expired.
4. Refund Process
In the event that the statutory right of withdrawal is effectively exercised, BERSERK SKILLS CREATIVE WORK PVT LTD shall provide you a refund without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw. BERSERK SKILLS CREATIVE WORK PVT LTD shall use the same means of payment through which we have received the respective transaction. If this is not possible, upon written instructions from the payment beneficiary, the reimbursement shall be made by wire transfer to a designated account.