REFUND & CANCELLATION POLICY

1. Cancellation of Games

BERSERK SKILLS CREATIVE WORK PVT LTD is not responsible for any loss resulting from the cancellation of any games due to service outages caused by the failures of our service providers, computer viruses, natural disasters or any other reason beyond our control. You acknowledge that you will not be entitled to any refund due to cancellation of games caused by factors beyond our reasonable control.

2. Online Transactions

Transactions to transfer money to your cash account must be made through third-party payment gateways. BERSERK SKILLS CREATIVE WORK PVT LTD is not responsible for the denial or rejection of any transactions as they are subject to the terms and conditions of the third-party payment gateways. BERSERK SKILLS CREATIVE WORK PVT LTD may reverse any transactions, and the specific amount will in such a case be refunded to the financial instrument/platform that was used by you to perform the transaction.

3. Account Validation

BERSERK SKILLS CREATIVE WORK PVT LTD has the right to check or validate the personal information of the players/users from time to time through a phone call or via email. Several attempts will be made to establish contact. If validation is unsuccessful, or if we are unable to contact you after making all possible attempts, we reserve the right to suspend your account and refund, at our sole discretion, your account balance to the financial instrument/platform used for payment, or confiscate your account balance.

4. Promotions

Rummy contests, offers, bonuses, tournaments, and games in the Promotion Section on BERSERK SKILLS CREATIVE WORK PVT LTD may be canceled or discontinued at any moment without prior notice. BERSERK SKILLS CREATIVE WORK PVT LTD disclaims any liability, except refunding your entry fee wherever applicable.

5. Refer and Win Cash

BERSERK SKILLS CREATIVE WORK PVT LTD has a "Refer & Earn" program where users can refer friends and receive referral bonuses for successful referrals. Terms and conditions of the "Refer and Earn" program apply.

6. Responsible Gaming

BERSERK SKILLS CREATIVE WORK PVT LTD promotes responsible gaming and monitors players’ activities to alert and assist players showing compulsive behavior. Measures are taken to ensure a safe and responsible gaming environment.